The online arena is forever changing, with new website and industry trends being released every day. So, to succeed on the digital space, the general security, plugin maintenance and constant optimisation of your website is crucial.
If you lack the time and technical resources to maintain your website’s backend, we have Growth & Care Plans to ensure your website is adaptable, scalable and relevant to your target audience at all times.
Do you want to dominate your market? Maybe you just need basic website maintenance? Whatever it is, we’ve got a package to suit. Even the best websites can’t be set up and left to their own devices. Our Growth & Care Plans help you glide past your competitors, allowing your website to continue raising awareness of your brand for the long haul. We’re like your very own personal assistant, but better.
If your website doesn’t change with the times, it will lack accuracy and relevance. We make things right by helping you keep up with competitors.
Our team is dedicated to providing as much transparency and value to you as possible. Below are a few answers to common questions for this service.
If we stick within the scope of work outlined in this proposal, alongside nailing down objectives for the website, we do not foresee any additional charges, any changes requested thereafter are billable.
As we grow alongside the digital landscape, typical / old website design processes are no longer relevant. Objective Based Design is a methodology that is focused on generating growth through your website. Design is inspired by your business goals and we utilise your website’s functionality to help drive customers and growth to your business. Objective Based Design for us, is to create a seamless customer experience between you and your potential customers by minimising friction points throughout the engagement.
Every project is a little different so we will always advise new content during our discovery session, which will be listed and discussed alongside the solutions and objectives section of this proposal. Other generic assets we would need from you are listed below, unless previously discussed:
Content is a lot more than just a few words and paragraphs. Well written content following a detailed content strategy means it will be created to cater to your specific demographic. Great content helps our designers create with the most effective website designs by utilising your content to evoke interest. A website designed without content in mind is less effective, as it’s just a pretty painting with no description – content educates users while design guides interaction.
For most projects, the best time for content to be finalised is during the conceptual phase alongside wireframes. This ensures our designers understand the amount of content that is needed on the website and there is a suitable guideline for our strategy. If this is too soon, we can design according to what we recommend is the best amount of content and we would need the content finalised prior to the end of development.
A wireframe is a skeleton of the newly designed website, which acts as a guideline for the entire design. A wireframe gives you an idea of where all elements sit on the page structurally, and how the website functions overall.
Our team designs the website according to your business objectives, target market, trends, company branding and follows any strict design guidelines. Every approval stage allows you the opportunity to request changes so we can nail down exactly what you’re after so we’re sure you’ll love what we’ve created.
We allow for 3 rounds of changes to any chosen design / concept. We ask that you provide a round of changes in a singular document / email. This is the most efficient way to make changes to any given design so the direction of the project does not get skewed midway. Rounds of changes are not applicable for Development.
Written feedback allows you to easily consolidate changes into one email and eliminates the confusion that can occur when multiple changes are asked at different times of the project. When you have a checklist to run through, it ensures the project changes are implemented efficiently.
A change that is Out Of Scope refers to an alteration that is presented or asked for after this agreement. We understand that ideas are always blossoming throughout the project so if the direction of the business changes halfway through a project we would need to requote the new requirements. Below is a list of example Out Of Scope tasks in addition to this agreement:
It is important that we all work as a team and are equally invested into the project in adhering to deadlines and response times. We understand first hand that work can be overwhelming and deadlines are harder and harder to commit to so we strive to make this process as smooth as possible so both parties have sufficient allocated time to amend / review at any stage.
We offer a complimentary one month of support upon finalising any website project, this is for any missing pieces to be finalised after the website is live. After this one-month period, unless you are on a Growth or Care Plan for your website, any changes will be quoted at an hourly rate.
Maintenance and constant optimisation has become the norm for a website if you wish to survive in the digital landscape. No website is capable of just setup and hoping for the best as the digital space is constantly changing. To tackle this, we need to ensure there is action taken to make certain that your website is adaptable enough to stay healthy and relevant long-term.
Our digital marketing services offer the right solution for businesses at any stage of your marketing endeavours which makes us one of the top online marketing Sydney based agencies. We have the marketing know-how to allow us to create topline strategies for you that really deliver.
Our creative offering is led by a team of designers, developers and writers in Sydney who expand on their left-of-field thinking to create solutions that are unique to your specific needs.
Bringing traffic to your website is our most substantial digital marketing service, and we adopt a personalised approach to pick and choose marketing tools from our vast selection that will be the most beneficial to your brand’s unique advertising needs.
Websites are not a set-and-forget task. To ensure that your website continues to achieve positive results, we offer support packages to maintain your website and keep it relevant